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Delivery
Please understand that more often than not, our jewellery is handmade to order. Please allow an extra 3 days on top of the delivery estimate for the item to be created, quality checked and dispatched. Thank you.
Complimentary ECO gift wrap with every order
High quality gemstones with 925 Sterling Silver or 14K Gold filled findings
Free UK delivery for all orders over £100
Delivery Method Delivery cost Time Frame
UK Tracked Delivery £4.60 3-5 Working days
Rest of the World Delivery £15.00 Aim to deliver within 10 Working days
Free delivery is avaliable for UK orders over £100. Free delivery is available for international orders over £250. All orders are sent tracked via royal mail.
Returns
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. Please note that we will not accept the return of earrings (due to hygiene) or customised (stamped) items.
For more information or to start the return process, please contact us here.
To be eligible for a return, your item must be in the same condition that you received it, unworn and in its original packaging. Once received we will process the refund within 14 working days. We do not offer free returns, the customer is responsible for postage payment. We suggest tracked delivery to avoid delivery complications.
If the item you receive is damaged or defective we require notification and images within one week of delivery.
Please note that orders cannot be cancelled as items are handmade to order, thank you.
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